Our jewellery is handmade and can be very fragile.
Please pay attention to any specific care instructions included with your item.
Jewellery containing glass, resin or semi-precious stones are delicate and should be handled with care.
Crystal or glass stones breaking from mishandling is not considered a manufacturing fault.
If pressure is placed on the earring posts or if they are bent out of shape, they can become weak, which may result in breakage.
Please ensure to keep jewellery in its original packaging for safe keeping.
Cleaning with a soft cloth or warm soapy water is recommended when necessary but ensure all items are thoroughly dried afterwards.
Abrasive or chemical cleaners should never be used.
Due to the nature of gold and silver plating, the finish may rub off or discolour over time. This is natural wear and tear and is not considered a manufacturing fault.
VARIANCES IN SEMI-PRECIOUS STONES:
Natural stones vary in colour and size.
Your piece will bear individual characteristics and although equally as beautiful and unique, it may vary slightly from the photograph on the website.
Slight variations are desired.
We are unable to accept exchanges based on the individual characteristics of stones.